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Level 1 Support

Submitting a complaint for the first time

If you have any questions or concerns about our services that require urgent intervention, you can get in touch with us in the following ways.

If you are not satisfied with the response, please escalate the matter to the next level.

You can find the list of branch email IDs and phone numbers on our website: https://pravara.bank.in/branch

Level 2 Support

Escalation to Head – Complain Officer

If the solution provided at Level 1 does not meet your expectations, escalate the matter to the relevant Head Complain Officer.

Mr. Ashok Nana Maghade

Mobile no:-8806677400

Mail on :- headoffice@pravara.bank.in

Toll-Free :- 18002742122

02422-273516, 273517, 273518

Level 3 Support

Escalation to Nodal Officer

If the solution provided at Level 2 does not meet your expectations, you can contact our Nodal Officer.

Mr. Ravindra Somnath Asawa

Toll-Free :- 9403628087

Mail on :- headoffice@pravara.bank.in

Chief Executive Officer

Contact Details

Dr. Saurabh Padmakar Balote

Mail on :- ceo@pravarabank.com

If Still Not Satisfied

You may approach the statutory body appointed by the Reserve Bank of India:

Lodge your complaint online through the RBI CMS Portal: https://cms.rbi.org.in

Or submit in physical/electronic mode to:

Centralized Receipt and Processing Centre (CRPC)
Reserve Bank of India
Central Vista, Sector 17, Chandigarh - 160 017
Email: crpc@rbi.org.in